Support Faqs

Subscribe

How do I subscribe if I am a Sky customer?

How do I subscribe if I am a Virgin Media TV customer?

How do I subscribe if I am a Talk Talk customer?

Can I subscribe over the phone?

How do I find my Sky viewing card number?

How long will it take for me to watch the channel after I have subscribed?

Can I get Box Nation on multi-room?

My phone line isn't connected to my Sky box. Can I still subscribe?

How do I unsubscribe?

How do I find my Sky pin number?

Resubscription for Sky Customers

Where do I resubscribe?

I wish to resubscribe, how do I do this?

What details do I use to resubscribe?

Pay-Per-View

What is BoxNation Live HD pay-per-view?

How do I buy a BoxNation Live HD fight?

I'm already a BoxNation subscriber, do I have to pay-per-view?

When can I buy a BoxNation Live HD pay-per-view fight?

Can I record a pay-per-view fight to watch later?

I don't have HD and/or Sky, can I still pay-per-view?

I still have questions, what should I do?

BoxNation App for Watching on Your Mobile or Tablet

No Signal After Subscription

I subscribed 1 hour ago but I am still unable to view Box Nation?

I subscribed over 4 hours ago but I am still unable to view Box Nation?

Viewing Problems

What do I do if the following message appears: Channel / Programme Not Available

What do I do if the following message appears: No satellite signal being received

What do I do if the screen is blue or blank?


What do I do if I keep losing signal whilst watching?

How do I make sure I record all of the fight?

About BoxNation

When can I subscribe?

How long do I have to sign up for?

Do I have to pay for anything else?

Is it available on Virgin?

Is BoxNation available online?

Is it available in HD?

Is it available overseas?

PayWizard

What is PayWizard?

Why do I need to set-up a PayWizard account to subscribe?

Is PayWizard secure?

How do I manage my payment method?

How do I add or replace my card details in PayWizard?

I'm having issues subscribing through PayWizard.

What can I do if I have a PayWizard problem?

Do I need to 'top up' my PayWizard account?

I have forgotten my username and password?

Haven't Found An Answer ?

If you can't find the solution in the FAQs area on the left, which we hope you can, please contact us (using the form below), and we will get back to you soon with an answer (10am-7pm Monday to Sunday).

Just submit the form or,
alternativelycall us on
0344 842 5005

Or44344 842 5005in ROI

10am-7pm Mon-Sun
Live Chat
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*BoxNation subscription is £12 per month plus £8 registration fee for Sky TV and new Livesport.tv customers. €15 per month plus €10 registration fee for ROI Sky TV customers. £10 per month with no registration fee for Virgin Media customers. £12 per month and no registration fee for TalkTalk and app customers. No minimum term. Terms and conditions apply **BoxNation subscribers through the Sky TV platform only. Tickets sold through Eventim.co.uk only. Customers must enter their Sky Viewing Card number when prompted for a promotional code. Terms and conditions apply.