Terms and Conditions

SUBSCRIPTIONS

CONTRACTING PARTY

Your subscription contract will be fulfilled by Boxing Channel Media Ltd, trading as BoxNation, whose registered address is at Boxing Channel Media Ltd, BT Sport Production Hub, off Waterden Road, Queen Elizabeth Olympic Park, London, E20 3BS.

WHEN THE SUBSCRIPTION CONTRACT IS FORMED?

By completing the subscription process you are entering into a contract. The minimum term of the contract is one month. After one month your contract will automatically become a rolling contract and you will be free to cancel it at any point if you should so wish.

PAYMENT PROBLEMS

If we are unable to collect a payment you will be given notice and a period of 10 days to rectify the problem. After 10 days we will try to collect the payment again, and if it fails a second time the subscription will be cancelled and the access to the channel removed.

CANCELLATIONS ?

To end your BoxNation subscription, please call our support line on 0344 842 5005, we're open 10am-7pm Monday to Sunday.

Please note, once your subscription is cancelled, you will no longer be able to play back any programming recorded on your Sky or Virgin TV box.

PRICING ERRORS

Although we try to ensure that all prices are accurate, errors may occur. If we discover an error in the price of your subscription, we will inform you as soon as possible. You will have the option of reconfirming your subscription at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. We will refund you in full if you cancel the order and have already paid.

 

BOXNATION LIVE HD: PAY-PER-VIEW EVENTS

EVENT AVAILABILITY

Pay-Per-View charge is to receive the advertised live event on BoxNation HD. The event(s) are not repeated.

BoxNation HD is only available to Sky Digital customers who are HD enabled.

REFUND POLICY

If an event is cancelled after payment has been made payment will be refunded in full within 60 days.

If two or more events are available for the same payment and the major event is cancelled payment will be refunded. If a secondary event is cancelled payment will not be refunded. In such circumstances BoxNation will be the sole arbitrator of which event constitutes the major event.

PRICING ERRORS

Although we try to ensure that all prices are accurate, errors may occur. If we discover an error in the price of your subscription, we will inform you as soon as possible. You will have the option of reconfirming your subscription at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. We will refund you in full if you cancel the order and have already paid.

 

GENERAL

PAYMENTS

All payments are made through the creation of a payment agreement with Realex Payments, hence you will also be subject to their terms and conditions.

PRICE INFORMATION

Prices displayed on the website prevail at all times.

USE OF PERSONAL INFORMATION

We only use the personal and transactional information (e.g. name, address, e-mail address, credit/debit card details) you supply to us in order to fulfil your subscription order.

COMPETITION RULES

All competitions and prize draws are subject to separate terms and conditions.

QUERIES

If you have any queries or comments about your subscription please email us at enquiries@boxnation.com.