Support Faqs

Support Faqs

Subscribe

How do I subscribe if I am a Sky customer?

How do I subscribe if I am a Virgin Media TV customer?

How do I subscribe if I am a Talk Talk customer?

How do I subscribe if I am a Freeview customer?

Can I subscribe over the phone?

How do I find my Sky viewing card number?

How long will it take for me to watch the channel after I have subscribed?

Can I get Box Nation on multi-room?

My phone line isn't connected to my Sky box. Can I still subscribe?

How do I unsubscribe?

How do I find my Sky pin number?

Invalid Sky Viewing Card Number

Resubscription for Sky Customers

How and where do I resubscribe?

What details do I use to resubscribe?

BT Sport Customers

I am a BT Sport subscriber on Sky TV. Do I get BoxNation included for free?

I am a BT Sport subscriber on BT TV. Do I get BoxNation included for free?

I am a BT Sport subscriber on Virgin Media. Do I get BoxNation included for free?

I am a BT Sport subscriber on TalkTalk. Do I get BoxNation included for free?

Freeview

Where can I find out more about Freeview?

BoxNation App for Watching on Your Mobile or Tablet

Watch BoxNation online, on mobile or tablet

BoxNation TV Apps

Apple TV

Amazon Fire TV

EETV

I’m an EETV customer, how do I buy BoxNation?

I’m an EETV customer. I just bought BoxNation, how do I watch it?

I’m an EETV customer, how do I cancel my BoxNation subscription?

No Signal After Subscription

I subscribed 1 hour ago but I am still unable to view Box Nation?

I subscribed over 4 hours ago but I am still unable to view Box Nation?

Viewing Problems

What do I do if the following message appears: Channel / Programme Not Available

What do I do if the following message appears: No satellite signal being received

What do I do if the screen is blue or blank?


What do I do if I keep losing signal whilst watching?

How do I make sure I record all of the fight?

About BoxNation

When can I subscribe?

How long do I have to sign up for?

Do I have to pay for anything else?

Is it available on Virgin?

Is BoxNation available online?

Is it available overseas?

Haven't Found An Answer?

If you can't find the solution in the FAQs area on the left, please contact us. Use the form below or call 0344 842 5005 (or 0044 344 842 5005 in ROI) and we will get back to you soon.

We'll reply as soon as we can.
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